SafeNeighbors LLC - Terms of Service
Last Updated: October 15, 2024
Welcome to SafeNeighbors. Please read these Terms of Service (“Terms”, “Agreement”) carefully before using the SafeNeighbors services provided by SafeNeighbors LLC (“Company”, “we”, “us”, or “our”). By signing up for or using Safe Neighbors (“Service”), you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.
1. Service Overview
SafeNeighbors is an offender registry monitoring and alert service designed to help protect individuals, families, and communities by providing real-time alerts and monitoring of offender registries for changes near specific locations (the “Service”). The Service allows users to track activity and updates in offender registries and receive notifications of changes in selected areas.
2. Eligibility
There are no age restrictions for using the Safe Neighbors Service. However, by subscribing to the Service, you affirm that you are fully able and competent to enter into these Terms.
3. Subscription Plans and Billing
SafeNeighbors offers two subscription options:
- Monthly Plan: Users can subscribe to the monthly plan, which offers a 7-day free trial, followed by a billing cycle of $39.99 per month.
- Annual Plan: Users can subscribe to the annual plan, which offers a 14-day free trial, followed by a billing cycle of $179.99 per year.
Free Trials:
- For the Monthly Plan, the free trial lasts 7 days. At the end of the 7-day trial, you will be automatically charged unless you cancel before the trial period ends.
- For the Annual Plan, the free trial lasts 14 days. At the end of the 14-day trial, you will be automatically charged unless you cancel before the trial period ends.
By selecting a payment plan, you authorize Safe Neighbors to charge you for the applicable fees according to your chosen subscription. All fees are non-refundable.
4. Payment and Renewal
All payments for the SafeNeighbors Service are processed automatically. Monthly and annual subscriptions will automatically renew at the end of the applicable billing period unless you cancel your subscription before the renewal date.
5. Cancellation and Termination
You may cancel your subscription at any time, for any reason. Upon cancellation, your access to the Service will continue until the end of the current billing cycle, after which your subscription will end, and you will no longer have access to the Service.
SafeNeighbors reserves the right to terminate or suspend your access to the Service at any time if you breach these Terms.
6. No Refunds
SafeNeighbors does not offer refunds for any fees paid, including for unused portions of subscriptions. If you cancel your subscription, you will not receive a prorated refund for any remaining time in your subscription period.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and share your personal information.
8. Disclaimers and Limitations of Liability
No Guarantee of Safety Improvements:
SafeNeighbors provides monitoring and alert services based on publicly available offender registry data. However, SafeNeighbors does not guarantee the accuracy, completeness, or timeliness of the information provided and cannot ensure that use of the Service will result in improved neighborhood safety or prevention of any criminal activity. SafeNeighbors is not liable for any consequences of reliance on the Service for safety-related decisions.
No Warranty:
The Service is provided “as is” and “as available.” SafeNeighbors disclaims all warranties, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
Limitation of Liability:
To the maximum extent permitted by law, SafeNeighbors, its affiliates, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
10. Changes to the Terms of Service
We reserve the right to modify or update these Terms at any time. If changes are made, we will notify you by posting the updated Terms on our website and updating the “Last Updated” date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
11. Contact Information
If you have any questions or concerns about these Terms, please contact us:
SafeNeighbors LLC
1550 Parkside Dr, Suite 130
Walnut Creek, CA 94596
Email: hello@safeneighbors.org